• Are we accepting new patients?

Yes! We are currently accepting new patients and new clients. There is a deposit required for all new client appointments that is applied to your first visit. Any appointments cancelled within the business day prior or no show appointments will incur a cancellation fee.

• Do we take walk-ins?

We run our schedule by appointment only. If you have a medical emergency, please call us so we can better help you.

• How long does it take for prescription requests to be filled?

If you are refilling a prescription that we carry in-clinic it will be ready in 24 hours. If you are requesting a prescription be filled at an outside pharmacy, we recommend allowing 48 hours for that request to be completed.

• Do we accept payment plans?

We do require payment at the time of service. We accept cash and all major credit cards. We also accept CareCredit, which is a 3rd party financing solution. We do not accept Apple Pay at this time.

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At Concord Chapel Animal Hospital, we receive a lot of great questions from pet parents. Above are the answers to some common FAQs that pet parents might have. Please feel free to call us at 614-871-1111 for any other questions or concerns you might have regarding your pet and our team will be happy to help you!