Concord Chapel Animal Hospital
"Caring for Pets and Their People"
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Frequently Asked Questions
Are we accepting new patients?
Yes! We are currently accepting new patients and new clients. There is a deposit required for all new client appointments that is applied to your first visit. Any appointments cancelled within the business day prior or no show appointments will incur a cancellation fee.
Do we take walk-ins?
We run our schedule by appointment only. If you have a medical emergency, please call us so we can better help you!
How long does it take for prescription requests to be filled?
If you are refilling a prescription that we carry in-clinic it will be ready in 24 hours. If you are requesting a prescription be filled at an outside pharmacy, we recommend allowing 48 hours for that request to be completed.
Do we accept payment plans?
We do require payment at the time of service. We accept cash, all major credit cards and Apple Pay. We also accept CareCredit, which is a 3rd party financing solution.
At Concord Chapel Animal Hospital, we receive a lot of great questions from pet parents. Above are the answers to some common FAQs that pet parents might have. Please feel free to call us at (614) 871-1111 for any other questions or concerns you might have regarding your pet and our team will be happy to help you!